Returns & Exchanges

At Fenix Store, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn and tagged items. If your fit isn't perfect, we are committed to making it right with a quick refund or exchange process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the original items with all tags attached into the original shipping bag or a secure box of your choice.

• 3.
  Attach Shipping Label

  Print the prepaid return shipping label provided via email and securely affix it to the outside of your package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.